Shipping policy

Shipping Policy

Thank you for shopping with GAJDEX. Please read our shipping policy carefully before placing your order.

Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed. Processing times may be longer during peak periods or holidays. You will receive a confirmation email once your order has been processed and shipped.

Shipping Times

Estimated shipping times vary by product and are displayed on each product page and at checkout. Delivery estimates begin after your order has been processed and handed to the carrier. Please note that these are estimates only — actual delivery times may vary due to carrier delays, weather conditions, or other factors outside our control.

Shipping Destinations

We currently ship to addresses within the United States. We do not ship to P.O. boxes or APO/FPO addresses at this time unless otherwise stated at checkout.

Order Tracking

Once your order ships, you will receive a shipping confirmation email containing your tracking number. You can use this number to track your package directly on the carrier's website. Please allow up to 24–48 hours for tracking information to update after you receive your confirmation email.

Carrier Delays

GAJDEX is not responsible for shipping delays caused by the carrier, weather events, natural disasters, or other circumstances beyond our control. If your package is significantly delayed, please contact us and we will do our best to assist you.

Incorrect Shipping Address

Please double-check your shipping address before completing your order. If you realize you entered an incorrect address, contact us immediately at leonkaloshi93@gmail.com. We cannot guarantee address changes once an order has been submitted for fulfillment. If a package is returned to us due to an incorrect address, we will contact you to arrange reshipment. Additional shipping charges may apply.

Lost or Damaged Packages

If your tracking shows your package has not moved for an extended period, or if your package arrives damaged, please contact us at leonkaloshi93@gmail.com with your order number and a description of the issue. We will work with you and the carrier to resolve the situation as quickly as possible.